Chapter 1

What Is Technical Writing

Introduction; You Are a Technical Writer!; Characteristics of a Technical Writing; How Technical Writing Compares to Other Writing

Chapter 2

Audience and Purpose

Introduction; Meeting the Audience’s Needs; Planning Your Document’s Purpose, Scope, and Medium

Chapter 3

Writing Process

Introduction; A Process for Technical Writing; Planning; Drafting and Revising; Copyediting and Publishing; Writing Collaboratively

Chapter 4

Brief Correspondence

Introduction; Introduction to Text Messages; E-mails; Memos, and Letters; Audience; Prewriting; Formatting; Composing the Message

Chapter 5

Document Design and Graphics

Introduction; Designing the Document; Who Reads Graphics?; Designing Graphics; Constructing Graphics

Chapter 6

Writing for the Web

Introduction; Getting Started on Web Pages; Organizing and Designing Web Pages; Writing Text for the Web; Special Web Pages

Chapter 7

Information Reports

Introduction; Getting Started on Informative Reports; Summary and Abstract; Mechanism and Description; Periodic Reports; Progress Reports; News Releases\n80

Chapter 8

Employment Communication

Introduction; Getting Started on Employment Communication; Formatting and Organizing Resumes; Types of Resumes; Composing Resumes; Composing Employment Letters

Chapter 9

Presentations

Introduction; Getting Started on Presentations; Planning; Organizing and Composing; Preparing; Rehearsing; Presenting; Organizing a Group Presentation

Chapter 10

Recommendation Reports

Introduction; What Is a Recommendation Report?; Starting a Recommendation Report; Formatting and Organizing Recommendation Reports; Composing Recommendation Reports

Chapter 11

Proposals

Introduction; What Is a Proposal?; Getting Started on Proposal; Composing Informal Proposals; Composing Formal Proposals

Chapter 12

Ethics in the Workplace

Introduction; What Is Ethics?; Creating a Culture of Ethics; What Do you When Faces with an Ethical Dilemma?; Why Is It So Difficult to Behave Ethically? Inside Track (Ask students to go through the ideas discussed in this section as they make much sense to writing. Explain if necessary.)