Chapter 1

What Is Technical Writing

Definition; characteristics; comparison with other writing styles; role of technical writers.

Chapter 2

Audience and Purpose

Audience analysis; planning purpose, scope, and medium of technical documents.

Chapter 3

Writing Process

Technical writing process; planning; drafting; revising; copyediting; collaborative writing.

Chapter 4

Brief Correspondence

Text messages, emails, memos, letters; prewriting; formatting; composing effective messages.

Chapter 5

Document Design and Graphics

Document design principles; designing and constructing graphics for technical documents.

Chapter 6

Writing for the Web

Designing and organizing web pages; writing text for online platforms; special web content.

Chapter 7

Information Reports

Informative reports; summaries; mechanisms; descriptions; progress and periodic reports.

Chapter 8

Employment Communication

Resumes; employment letters; formatting; composing professional communication.

Chapter 9

Presentations

Planning and delivering presentations; preparing slides; group presentation techniques.

Chapter 10

Recommendation Reports

Structure; organization; composing recommendation reports; formatting guidelines.

Chapter 11

Proposals

Informal and formal proposals; proposal structure; writing techniques.

Chapter 12

Ethics in the Workplace

Workplace ethics; creating ethical culture; handling ethical dilemmas; challenges in ethical behavior.