Effective Date: March 8, 2026
CSIT Notes Hub ("we," "us," or "our") operates the website csitnoteshub.com and the CSIT Notes Hub mobile application (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our Platform. Please read this policy carefully. By using the Platform, you consent to the practices described herein.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide when you:
- Register an account on the Platform (e.g., name, email address).
- Submit or upload study notes through our contribution forms on the website or app.
- Contact us via our contact form, email, or in-app support.
1.2 Automatically Collected Information
When you use the Platform, certain information is collected automatically, including:
- Usage Data: Pages or screens visited, time spent, referring URLs, navigation paths, and feature interactions.
- Device Information: Browser type, operating system, screen resolution, device model, and device type.
- IP Address: Your approximate geographic location may be inferred from your IP address.
- App-Specific Data: If you use our mobile app, we may collect device identifiers, app version, crash logs, and push notification tokens (if you opt in to notifications).
2. Third-Party Services
2.1 Firebase (Google)
We use Firebase, a platform provided by Google, for authentication, analytics, cloud messaging, and crash reporting across both our website and mobile app. When you register or sign in to the Platform, Firebase processes your authentication credentials. Firebase may collect:
- Email address and display name associated with your account.
- Authentication tokens and session identifiers.
- Usage and performance metrics related to authentication events.
- Crash reports and diagnostic data (mobile app).
- Push notification tokens (mobile app, if enabled).
Firebase's data practices are governed by the Google Privacy Policy. We encourage you to review it.
2.2 Google Analytics
We use Google Analytics to understand how users interact with our Platform. Google Analytics collects information such as how often users visit, what pages or screens they view, and what other sites they used prior to visiting. Google's use of this data is governed by the Google Privacy Policy.
2.3 Microsoft Clarity
We use Microsoft Clarity on our website to analyze user behavior (e.g., heatmaps, session recordings). Clarity may collect device and usage data. For more details, refer to the Microsoft Privacy Statement.
3. How We Use Your Information
We use the collected information for the following purposes:
- To operate and maintain the Platform (website and app).
- To manage user accounts and authentication.
- To display and distribute user-contributed study notes.
- To send push notifications about new content or updates (app, if opted in).
- To analyze Platform usage and improve our services.
- To respond to your inquiries and support requests.
- To detect and prevent unauthorized access or misuse of the Platform.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted between your device and our servers.
- Secure authentication managed through Firebase.
- Restricted access to personal data on a need-to-know basis.
- Encrypted data storage on mobile devices where applicable.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: With third-party services (Firebase, Google Analytics, Microsoft Clarity) that assist us in operating the Platform, subject to their respective privacy policies.
- App Store Providers: If you download our mobile app, the app store provider (e.g., Google Play Store, Apple App Store) may collect data in accordance with their own privacy policies.
- Legal Obligations: If required by law, regulation, or legal process.
- Protection of Rights: To protect the rights, property, or safety of CSIT Notes Hub, our users, or the public.
6. Cookies and Tracking Technologies
Our website and third-party service providers may use cookies, web beacons, and similar tracking technologies to collect usage data. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings; however, disabling cookies may affect the functionality of the website. Our mobile app may use similar local storage mechanisms and device identifiers for analytics and functionality purposes.
7. Children's Privacy
The Platform is intended for university-level students and is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that such data has been collected, we will take steps to delete it promptly.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for data processing at any time.
- Opt out of push notifications through your device settings.
To exercise any of these rights, please contact us at our contact page.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and, where appropriate, notified through the app. The revised "Effective Date" at the top will indicate when the latest changes were made. Your continued use of the Platform after any modifications constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us through our Contact Page.